Privacy Policy

Information you give us directly. When you place an order, contact us by email, or sign up for updates, you may provide your name, email address, shipping address, and payment details. Payment information is processed securely by our payment provider and is never stored on our servers.

Information collected automatically. Like most websites, our servers log basic technical data when you visit — including your IP address, browser type, referring URL, and pages viewed. We also use cookies and similar technologies (see Section 4).

• To process and fulfil your orders and send order confirmations.
• To respond to your questions and customer service requests.
• To send occasional updates about new products or content — only if you opt in.
• To improve our website and understand how visitors use it.
• To comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Orders placed through our store are processed via our e-commerce platform. We retain order records (name, address, items purchased, and transaction ID) for accounting and fulfilment purposes. If you have questions about an order, email us at info@dungeonstudios.co.

We use cookies — small text files stored on your device — to make the site work correctly and to understand how it is used. Specifically:

• Essential cookies — required for the site to function (e.g. your cookie consent preference).
• Analytics cookies — we may use Google Analytics or a similar service to collect anonymised data about page views and visitor behaviour. These are only loaded after you accept analytics cookies via our cookie banner.

You can withdraw your consent at any time by clearing your browser cookies and declining when the banner reappears. Most browsers also let you block or delete cookies in their settings.

Our site may link to third-party platforms (YouTube, social media, podcast hosts). Once you leave our site, their own privacy policies apply. We are not responsible for the privacy practices of external sites.

We keep personal data only as long as necessary for the purposes described above or as required by law. Order records are retained for a minimum of five years for tax and accounting purposes. You may request deletion of your data at any time (see Section 8).

We take reasonable technical and organisational steps to protect your information. However, no method of transmission over the internet is 100% secure. If you believe your information has been compromised, please contact us immediately.

You have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, email us at info@dungeonstudios.co. We will respond within 30 days.

Our site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the site after changes are posted constitutes your acceptance of the updated policy.

Dungeon Studios
Fernley, Nevada, USA
Email: info@dungeonstudios.co